Talk to us
No forms, no ticket numbers. One email address reaches the whole team — whether you are stuck somewhere in the app, wondering what happens to your child’s data, or bringing us an idea.
How to reach us
Email us at [email protected]A real person reads every email.
Talesway elsewhere
- Instagram — coming soon
- TikTok — coming soon
- YouTube — coming soon
- X — coming soon
- Facebook — coming soon
These accounts are on their way. Email is the one that works today.
What can we help with?
Help with the app
Something is not working, you are stuck, or you have a question about your account. Tell us what you were doing when it went wrong and we will pick it up from there.
Email us about Help with the appSubject line: Support
Parents, privacy and safety
Questions about what we collect, how consent works, or how to see and delete your child’s data. Safety concerns go to the front of the queue.
Email us about Parents, privacy and safetySubject line: Privacy
Schools and partnerships
You teach, run a youth programme, or want to bring Talesway to a group. Tell us who the learners are and roughly how many.
Email us about Schools and partnershipsSubject line: Partnership
Press and media
Writing about us, or after the research behind the programme. Say what you are working on and your deadline, and we will send what we can.
Email us about Press and mediaSubject line: Press
A United States company
Talesway is a company registered in the State of Wyoming, United States.
We run no phone line and no live chat — email is the whole of it. So if someone calls saying they are from Talesway, they are not.
Start learning with Talesway
- Download on theApp Store Soon Coming soon
- Get it onGoogle Play Soon Coming soon